MANAGED SERVICES

Enable a successful transition of SAP portfolio with efficient business models

Sap Managed Services

24*7 Techno-Functional SAP Application support / SAP User Help Desk SAP System monitoring and management.

Many companies are facing the challenge of managing their investments in SAP system successfully and professionally. Primary pain areas are non-availability of internal IT personnel, budget constraints, changing requirements, geographical implications and business pressures. The limited internal IT team is unable to cope up with growing business demands and maintain the existing SAP environment at the same time. Specialized and flexible outsourcing can provide quality, tailored systems management, and negate the need for costly in-house resources.

Persado's SAP managed services

Persado’s SAP managed services can offer you a team of experienced and professional SAP experts. This will allow you to focus on your core business activities while we act as your extended team and take up the ownership of smooth SAP system management. The dedicated support team is established based on the customer requirements ensuring professional support to users at all locations. The team works closely with customer’s internal IT team and key users not only to take care of the routine support activities but also to deploy various improvement/enhancement measured based on our experience.

Advantages of Persado's SAP Managed Services

1

The SAP managed services team is available as per your specific support requirements including a  Service Level Agreement (SLA) as per the customer specific requirements.

2

Establish an Extended team to your internal IT team through partnership model.

3

Reduced cost through delivery model. No need to retain specialized teams.

4

Fixed cost model. Managed services model provides you a fixed annual cost based on the defined services agreement.

5

Extensive knowledge base. Our experienced team of consultants from across multiple industry verticals ensures that your organization benefits from the vast knowledge base.

6

Reduced risk. A larger support team ensures that your system management is risk free and person independent.

7

24 X 7 support catering to multiple time zones.Flexible and extended hours.

8

24 X 7 Techno-Functional SAP Application support / SAP User Help Desk.

9

Focus on core business activities without being distracted by routine systems management and user support issues.